DOI - Mendel University Press

DOI identifiers

DOI: 10.11118/978-80-7701-042-9-0099

EVALUATING KNOWLEDGE MANAGEMENT MATURITY WITH FUZZY LOGIC: EXPLORING AI-AUGMENTED MODELS FOR ORGANIZATIONAL INSIGHT

Zsuzsanna Orbán1, Attila Komlosi1
1 John von Neumann University, Infopark sétány 1., 1117 Budapest, Hungary

The fuzzy logic-based model offers a nuanced way to evaluate knowledge management maturity in complex environments. It helps organizations turn subjective insights into structured feedback, making it easier to identify where improvement is needed. This approach goes beyond static maturity models and better reflects how knowledge flows and evolves. Future integration of artificial intelligence could lead to an adaptive, self-improving evaluation system—one that not only measures knowledge but learns from it.

Keywords: knowledge management, fuzzy logic, artificial intelligence

pages: 99-100, online: 2025



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